Warranty Policy
Roseybloom Boutique offers a 30-day guarantee from the date of purchase on all jewellery and accessory products (except earrings due to hygiene reasons). Our guarantee does not cover issues such as plating damage, discoloration, or physical damage. To avoid these issues, it is essential to follow proper care instructions.
The guarantee for elastic (stretch) bracelets is limited to 30 days due to the potential misuse of elastic materials. Tarnishing of plated components is a natural process over time when exposed to water, skin acids, or other chemicals. Tarnishing is not covered by the warranty.
Exclusions to the Roseybloom Boutique Warranty Against Defects:
- Items that have been handled improperly or damaged by accident or misuse (see our care instructions)
- All metals will tarnish over time, but this process is accelerated when exposed to agents such as perfume, skin lotions, hairspray, chlorine, and acidic skin. Tarnishing caused by these factors is not covered by the warranty.
If you have concerns about your product, please contact us at info@roseybloomboutique.com, and we will assist you personally. Proof of purchase is required to process any warranty claims.